myam99 Privacy Policy

By accessing the myam99 platform, opening an account, or using our services, you agree to the terms of this Privacy Policy. The purpose of this policy is to give you a clear understanding of how we handle your personal data.

We reserve the right to update this policy at any time without prior notice. Any changes will be reflected on this page with an updated "Last Updated" date. Registered players will be notified of changes via their account email.

When you open an account with myam99 and use our services, we may collect the following types of information.

2.1 Information You Provide Directly

• Name, date of birth, and contact email address provided during registration
• Bank account and payment details provided when making transactions
• Customer support interactions and communication records
• Any ID copy or supporting documents submitted for KYC (Know Your Customer) verification

2.2 Information Collected Automatically

• IP address, browser type and version, and mobile device model
• Pages visited, game history, and transaction records
• Data collected through cookies and similar tracking technologies
• Session times, duration, and usage patterns

We use the personal data we receive only for the following purposes—

3.1 Providing and Managing Services

This data is necessary for opening your account, processing deposits and withdrawals, maintaining game records, and verifying transactions.

3.2 Security and Legal Compliance

This data is used to carry out KYC checks to prevent account fraud, money laundering, and unauthorized use. This is an essential part of fulfilling the platform's obligations.

3.3 Customer Service

Communication records from our 24/7 Live Chat and email customer service are referenced to respond to your inquiries.

3.4 Service Improvement

Player activity patterns are analyzed to improve the platform and provide VIP services.

We use cookies on our website. Cookies are small text files stored in your browser that help you get more out of myam99.

• Essential cookies — to keep you logged in and run the platform's core functions
• Functional cookies — to remember your language preference and favorite settings
• Analytics cookies — to understand website traffic patterns and improve our service

You can restrict cookies through your browser settings, but be aware that some platform features may not work properly if you do.

myam99 does not sell, rent, or trade your personal data to third parties. However, it may be shared on a limited basis in the following cases—

5.1 Service Providers

KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer service providers who assist with payment processing only receive the data needed to complete the transaction. These providers have their own privacy policies.

5.2 Legal Requirements

To meet legal obligations, we may fulfill official requests from relevant authorities. Data will only be disclosed as required by law.

5.3 Business and Financial Changes

Personal data may be transferred in the event of a merger, acquisition, or sale of assets. If this happens, we will notify you in advance.

myam99 uses the following technical and policy measures to protect your personal data—

• All data transfers are protected with SSL (Secure Socket Layer) encryption
• Access control — personal data may only be handled by relevant staff
• Regular security audits are conducted
• Data loss prevention policies are in place
• Staff receive regular training on data handling guidelines

While we do our best to keep your data secure, please note that no data transfer over the internet can be guaranteed 100% secure. If a data breach occurs on our platform, we will notify you as quickly as possible.

We will only retain your personal data for as long as necessary to meet legal requirements and service purposes.

• Active account data — retained for as long as the account exists
• Financial records — retained for the period required by law, with complete records kept
• Closed account data — retained only for the period required by legal obligations, then deleted
• Customer communication records — retained for the required period from the date the matter is resolved, then deleted

You have the following rights regarding your personal data that we hold—

8.1 Right to Access and Correction

You may request to view the personal data we hold about you. If any data is inaccurate or outdated, you may request that it be corrected.

8.2 Right to Deletion

You can request deletion of your data, except where it is required for legal obligations or financial compliance checks.

8.3 Right to Restrict Processing

You can request temporary restriction of data processing while we verify its accuracy or while a deletion request is pending.

8.4 Right to Data Portability

You can request an export of the data you have provided in a readable format.

To exercise any of these rights, contact us at [email protected].

myam99 services are for adults aged 21+ only. Anyone under 21 is not permitted to access the platform. If we become aware that we hold personal data of a person under 21, we will delete that data immediately.

If you believe a person under 21 has registered an account without authorisation, please notify us immediately at [email protected].

If you do not wish to receive marketing and promotional notifications from myam99, you can opt out at any time by—

• Clicking the "Unsubscribe" link in any marketing email we send
• Sending an email to [email protected] and stating your opt-out request
• Updating the relevant controls in your account settings

Even if you opt out of marketing communications, you will still receive payment notifications, security alerts, and other necessary account-related messages.

We may update this Privacy Policy with prior notice. When changes occur, we will post the updated version on this page and notify you at your registered email address. Continued use of the platform after updates have been made will be taken as your acceptance of the revised policy.

For questions about this policy, data requests, or data breach reports, you can reach the myam99 support team here—

• Email — [email protected]
• 24/7 Live Chat — Contact us in Burmese through the platform's Live Chat service